Meet Our Staff

**Tracy isn’t just the managing partner of Star Auto Group — he’s the driving force behind the brand, the backbone of the business, and the standard-bearer for excellence.** With a sharp eye for detail and an even sharper instinct for people, Tracy runs his stores with a rare blend of operational discipline and human connection. He’s as comfortable optimizing CRM strategies as he is shaking hands at a grand opening or championing local causes — from school booster clubs to community-wide initiatives. Tracy leads with conviction, cares with intention, and commands respect without ever having to ask for it. He holds his team accountable, expects nothing less than excellence, and backs it all with a faith-fueled, family-first mindset that’s reflected in every corner of the Star organization. **To work for Tracy is to level up.** **To work *with* him ~ That’s how you win.**

Jeff Clements is the force behind the service lane — firm, fair, and focused on getting the job done right. As the Service Director for Star Auto Group, Jeff brings a no-nonsense leadership style that keeps things running efficiently, even when the bays are full and the phones won’t stop ringing. He’s a straight shooter who believes in accountability, clear communication, and doing right by the customer. When something goes wrong, Jeff doesn’t sugarcoat it — he addresses it, corrects it, and makes sure it doesn’t happen again. He expects his team to own their responsibilities, follow process, and deliver results — not excuses. Known for being solution-oriented and direct, Jeff has a deep understanding of both the technical and customer-facing sides of the business. He keeps the service department sharp, responsive, and ready — because in his world, there’s no room for guesswork. He’s not here for drama — he’s here to deliver.

Mike Crain is the expert behind the pre-owned lineup — knowledgeable, dependable, and focused on getting the right vehicles into the right hands. As the Used Car Manager at Star Auto Group Big Spring, Mike takes pride in offering quality, reliable vehicles that customers can count on. He carefully selects and manages inventory to make sure the lot stays full of options that fit every lifestyle and need. Mike doesn’t just manage cars — he manages trust. From trade-ins to test drives, he ensures every vehicle on the lot meets the standards Star customers expect. His attention to detail, honest evaluations, and commitment to customer satisfaction make him a key part of why people keep coming back. Reliable cars. Honest guidance. And someone who truly knows what people are looking for — that’s Mike Crain.

When it’s time to talk numbers, Vanik Manoukian is the one you want guiding you through the process. As the Finance Manager at Star CDJR of Big Spring, Vanik makes what can often be the most overwhelming part of buying a vehicle feel simple, clear, and even enjoyable. He takes the time to explain your options, answer your questions, and make sure you feel confident about every decision — no fast talk, no pressure, just honest guidance. Whether you're financing your first vehicle or exploring extended protection options, Vanik is focused on helping you walk away with a plan that fits your budget and your lifestyle. He knows how to navigate the details without making things complicated, and more importantly, he never forgets that you're more than just a credit score — you're a valued customer. Professional, patient, and truly on your side — that’s Vanik Manoukian.

Meet Dustee Robinson: the engine behind the Star, the strategist with heart, and the master of the marketing mic drop. Whether it’s launching a grand opening with high-octane hype, finessing a CRM training email, or dropping scripture in a mentorship talk, Dustee blends bold vision with a grounded voice. She's the dealership’s secret weapon — equal parts data-driven professional, community champion, and spiritual leader, always ten steps ahead (and probably fixing someone’s mess along the way). Dustee gets it sold, gets it told, and keeps it soul’d.

When you think of Star Auto Group in Big Spring, chances are, you think of Tabitha Clark. As the Public Relations Director, Tabitha isn’t just behind the brand — she is the brand. Known throughout the Big Spring community, she’s the warm, welcoming face at events, the voice behind the scenes promoting local partnerships, and the heart of Star’s community outreach. Her passion for people and dedication to service make her one of the most recognizable and respected figures in the area. Married to Jeremy Clark, Finance Manager at Star Ford, Tabitha brings both personal and professional commitment to the Star name. She’s deeply involved in local initiatives, school programs, and charity events, always showing up and giving back — not because she has to, but because it’s who she is. When the community sees Tabitha, they see Star — approachable, supportive, and proud to be part of Big Spring.